Return Policies:

We want you to be satisfied with your purchase. In order for us to process a return, exchange or store credit, please use the following guidelines. These apply to purchases from our online shop, www.edgeofurge.com only. For in store questions, please email ask@edgeofurge.com

• Please let us know by email (ask@edgeofurge.com) within 5 days of receiving your order to confirm your intention to return/exchange.
  
  
• Returns/exchanges made without prior notification will not be processed.
  
  
• Ship your order back to us within 5 days of receipt.
• If you are exchanging an item, we will email you a pre-paid label.
• If you are returning an item for a refund, you are responsible for shipping costs.
• We will pay the return shipping costs if the product is defective or the return is a result of our error.
  
  
• We do not accept exchanges or returns on special orders or sale items.
  
  
• Merchandise must be received in NEW condition, unworn and with tags intact, or we will refuse the exchange.
  
  
• All returns are subject to a 10% restocking fee.
  
  
• Returns received after 15 days will be subject to a 40% restocking fee.
  
  
• When returning items, please be sure to pack items carefully in the same way you received them (example: pack shoe boxes in another box before you ship them out). We will refuse shipment of poorly packed items. We suggest you send items with delivery confirmation and insurance, and we cannot be liable for packages lost in the mail.
  
  
• We will credit your card on receipt of the returned items and will send you an email confirmation once the process is completed. Please allow 3-5 business days, depending on your issuing bank or credit card company, for the transaction to appear on your bank or credit card statement.